Recovery & Access
Recovery overview Recovery & Access describes the mechanisms used to restore access to an Aurex account if login credentials are lost or unavailable.
These mechanisms are designed to provide access recovery while maintaining account security.
Recovery seed phrase
During account setup, a recovery seed phrase is generated.
The seed phrase is unique to the account
It can be used to restore access if the password is lost
Important Anyone with access to the recovery seed phrase can regain control of the account.
Seed phrase storage
Users are responsible for securely storing their recovery seed phrase.
Recommended practices:
store it offline,
do not share it with anyone,
avoid storing it in plain text on connected devices.
Note Aurex does not store a copy of the recovery seed phrase.
Account recovery
If access to an account is lost:
the recovery seed phrase can be used to restore access,
a new password can be set after recovery.
Access limitations
Lost seed phrases cannot be recovered
Accounts without a valid recovery method may become permanently inaccessible
Important Aurex cannot bypass recovery mechanisms or restore access without the correct seed phrase.
Security considerations
Treat the recovery seed phrase as sensitive information
Do not enter the seed phrase on untrusted devices
Do not share it with third parties
Responsibility disclaimer
Account recovery is entirely user-controlled.
User responsibility Aurex provides recovery tools, but the security and availability of recovery credentials depend on the user.
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